Terms of service
TERMS OF SERVICE
OVERVIEW
This website is operated by Mirsaf Mart Australia. Throughout this website, the terms “we”, “us” and “our” refer to Mirsaf Mart Australia.
By visiting our website or purchasing from us, you agree to these Terms of Service, together with our Privacy Policy, Shipping Policy and Return and Refund Policy.
These terms apply to all visitors, customers and users of mirsafmart.com.au.
ONLINE STORE TERMS
You must be at least 18 years old, or have permission from a parent or legal guardian, to place an order.
You must not use our products or website for any unlawful purpose or violate any applicable law. You must not transmit malicious code, interfere with the website or attempt unauthorised access.
PRODUCT INFORMATION
We make reasonable efforts to display product descriptions, specifications, colours and images accurately. Colours and appearance may vary slightly depending on screens, lighting and manufacturing variations.
Product availability may change without notice. We may limit quantities or discontinue products at any time.
ORDERS
Submitting an order does not guarantee acceptance. We may cancel or refuse an order where there is a pricing or listing error, suspected fraud, unavailable stock, an invalid delivery address or another reasonable operational issue.
If we cancel an order after payment has been captured, we will refund the affected amount to the original payment method.
Customers must provide accurate contact, delivery and payment information. We are not responsible for delays or additional costs resulting from incorrect information supplied by the customer.
PRICING AND PAYMENT
Prices are displayed in Australian dollars unless otherwise stated. The total amount payable, including any applicable shipping charges, will be shown at checkout before payment.
Payment must be successfully authorised using an available checkout payment method. We may correct accidental pricing, description or availability errors before accepting or dispatching an order.
SHIPPING AND DELIVERY
Orders are delivered according to the estimated timeframes shown at checkout and in our Shipping Policy.
Delivery timeframes are estimates and may be affected by carrier delays, weather, public holidays, address issues or other circumstances outside our reasonable control. We will provide available tracking information when an order is dispatched.
RETURNS AND REFUNDS
Returns, cancellations and refunds are handled according to our Return and Refund Policy.
Nothing in these Terms of Service excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
INTELLECTUAL PROPERTY
The website’s branding, logo, layout, written content and original graphics belong to Mirsaf Mart Australia or are used with permission. They may not be copied, reproduced or commercially used without written permission.
THIRD-PARTY SERVICES
Our store is hosted by Shopify, and we may use third-party payment, fulfilment, delivery and technology providers to operate the store.
Third-party services may be governed by their own terms and privacy practices. We are not responsible for independent third-party websites linked from our website.
PROHIBITED CONDUCT
You must not:
• provide false or misleading information;
• use the website for fraudulent or unlawful activity;
• infringe another person’s intellectual property or privacy;
• upload malware or harmful code;
• scrape, copy or interfere with the website; or
• attempt to bypass website security.
We may suspend access or cancel an order where prohibited conduct is reasonably suspected.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, Mirsaf Mart Australia is not liable for indirect, incidental or consequential loss arising from the use of this website or its products.
This limitation does not apply where liability cannot legally be excluded, including rights and remedies available under the Australian Consumer Law.
PRIVACY
Personal information is collected, used and protected according to our Privacy Policy.
CHANGES TO THESE TERMS
We may update these Terms of Service when our operations, services or legal obligations change. The current version will be published on this website. Continued use of the website after an update means the revised terms apply to future use and purchases.
GOVERNING LAW
These terms are governed by the laws of New South Wales, Australia, and applicable Commonwealth laws.
CONTACT
Questions about these Terms of Service can be sent to:
Mirsaf Mart Australia
Cameron Park, Newcastle, NSW 2285, Australia
Email: mirsafmart@gmail.com